Have a lot on your hands?
Tired of manually attending to hundreds of PM comments one-by-one on Facebook?
Let us help make your workflow easier.
We have a solution to one of the main problems you sellers out there face on a daily basis: Online sellers often spend most of their time replying to customers Facebook comments and messages and sometimes due to late replies, they lose customers.
|We make work easy for you|
Our latest addition to AVANA enables your Facebook page to automatically reply to customers’ comments and automatically send customer a PM with the link to pay
And you can manage these orders along with the orders from your Facebook store and webstore within your centralized dashboard
How does it work?
This is how it would look like once you have activated your Auto PM Order feature for your store and share your product on your Facebook page
Once customers comment with the keywords e.g. ‘PM’, your Facebook page will automatically reply their comments:
Additionally, your Facebook page will also automatically PM your customers with more details and link to payment:
This feature would help convert more sales for your store, the reason being your customers will no longer have to wait for your reply which might take hours or days. Once they receive the PM message in their inbox it automatically brings them to a check out page like below.
From this page, all the customer has to do is fill in their details and address and they are on their way to purchasing the item.
Interested to learn more?
Follow the step-by-step tutorial here: http://bit.ly/HowToUsePMOrder
Categorised in: How-to
This post was written by Rina Chandra Kumar