Getting sales is one thing for a business, but keeping those customers and getting them to repeat orders from you is another. It is important to maintain a good relationship with your customers to keep them coming back for more. Here are some tips on how you can keep your customers coming back for more.
1. Thank Them
Everyone one loves being appreciated. Send your customers a simple thank you note when they make a purchase. Even if it’s not handwritten, that’s fine, but put in a personalized thank you note along with the shipment and you will notice results. This can be one of the most powerful techniques for remaining at the back of your customers’ minds.
2. Discount Code For Next Purchase
One of the best ways to increase repeat purchases is to enclose a discount code or voucher when your customers make a purchase. This will give them something to look forward to when purchasing again. This will also pass on as a great word of mouth, as your customers might pass on their discount code to friends who go on to make their own purchases with you.
3. Ask For Feedback
Show your customers that you appreciate some feedback to help you improve your products and services to them. Never ignore a negative feedback, always respond to it and let your customer know how you will improve or solve the issue.
This are some tips and tricks to get your repeat orders. Good luck!Tags: boost sales, business, businesstips, Conversation Commerce, ecommerce, ecommerce platform, ecommercebusiness, how to run promotion, marketing, online platform, online seller, onlinebusinesstips, onlinestore, order, repeat order, sell on facebook, sell online, tips
This post was written by Nina